Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

Business Segment Overview:

Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.

Position purpose: Client Onboarding is an important and instrumental part of our operations since it serves as one of the first opportunities to make an impression on our customers. Our goal and mission is to ensure the very best customer experience through operational excellence and leveraging the abilities of our hard-working people on our service-oriented team. We work proactively in partnership with Sales, Client Services and Compliance teams to ensure transparency around our processes and promote efficient and smooth end-to-end onboarding of prospective clients.

Primary duties will include:

• Perform due diligence on new account applications and documents as part of the client onboarding process to ensure the information is verified and compliant.
• Thorough understanding of onboarding practices and regulations pertaining to AML & KYC, may be required to perform KYC related regulatory and reporting tasks
• Experience in processing corporate applications and corporate structures will be an advantage
• Support timely and accurate account processing by working closely with internal teams to resolve issues and open new accounts in accordance with our service levels.
• Ability to build relationships interacting effectively with key internal and external clients.
• Identify gaps in required client documentation to approve new accounts.
• Keep team management informed of processing issues and red flags.
• Help with internal projects or other individual tasks as delegated.

To land this role you will need:

• Experience in KYC with AML knowledge
• Familiarity in Microsoft Windows and related applications
• Must be determined, passionate and adaptable
• Proven organizational and prioritization skills
• Fluent in English and Arabic
• Excellent verbal, written and interpersonal communication skills

Education and Certifications Requirements: 

• Bachelor’s degree or equivalent required

Working Environment:

• 4 days per week onsite, 1 day per week remote
• Ability to effectively work among a solution driven team.
• Ability to multitask and be a proactive team player

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