StoneX

Operations Associate Level 1

Locations US-AL-Birmingham
ID 2025-13232
Category (Portal Searching)
Operations
Position Type (Portal Searching)
New Graduate & Early Talent

Overview

The Company 

Innovative, future-focused and collaborative, StoneX Group Inc. (NASDAQ: SNEX) is a global financial services firm with an entrepreneurial culture and a passion for providing world-class services to our clients. A Fortune-100 company with a nearly 100-year track record, with 3,300 employees and over 400,00 retail and institutional clients from more than 40 offices spread across five continents, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.  

 

Today's global financial markets offer a world of opportunities. To trade. To invest. To manage risk. And to grow.We believe in connecting every company, every organization, every trader, and every investor to every advantage they need to succeed in today’s global markets ecosystem. 

 

But that belief doesn’t stop at our clients. We also believe in connecting every single one of our employees to every opportunity they need to succeed in their own careers, too. From an entrepreneurial culture to a collaborative environment working alongside highly skilled specialists, a career at StoneX also offers a world of opportunities. To invest in yourself. To achieve. And to grow.  

 

Business Segment Overview

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

 

We Connect Clients to Markets 

Responsibilities

Job Purpose: Provide support for a specific Operations team by performing work that is primarily routine in nature and specific to that team. Types of work performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Primary Accountabilities/Responsibilities:

  • Maintain prompt and regular attendance
  • Maintain an understanding of team expectations and company policies
  • Shared responsibility for team phone and e-mail coverage
  • Provide back-up coverage for various team specific tasks and responsibilities as needed
  • Keep management informed on any unusual requests and potential issues
  • Assist with general questions and inquiries from customers as needed
  • Develop and maintain strong relationships with other departments & lines of business
  • Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
  • Accomplish tasks as assigned
  • Meet and occasionally exceed job expectations
  • Reliable in attaining expected results, timely and efficient
  • Requires moderate supervision
  • This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Qualifications

Job Requirements:

  • Bachelor's degree in business, finance or related field or equivalent work experience
  • SIE, or equivalent (or ability to obtain within 2 months of employment)
  • Effective communication skills - oral and written, with an emphasis on customer service
  • Strong critical thinking and analytical skills with high attention to detail
  • Adaptable to change in a highly regulated industry
  • Proficiency in Microsoft Office 365 applications
  • Basic experience with database query building and/or SQL experience

Physical requirements/Working conditions:

  • Dynamic, time-sensitive environment
  • Regular fixed schedule, with some weekend work opportunities
  • Climate controlled office environment
  • Minimal physical requirements other than occasional light lifting of boxed materials

Working environment:

  • In-office 

 

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