Overview

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Business Segment Overview

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Job Purpose and Responsibilities

Position Purpose: Responsible for the compliance review and approval of new customer account applications, examines documentation received for different legal entities and communicate deficiencies, escalates applications for enhance due diligence based on risk factors, address onboarding questions and makes sure complete KYC records are collected during the onboarding process of new customers.

Responsibilities:

• Reviews documentation and approves or denies new customer’s applications for the following divisions: FCM, SXM, SPS, SPM, SCS.
• Responsible for ensuring a smooth process in handling all aspects of onboarding a new customer.
• Ensures completion of the client due diligence process during onboarding and ensures KYC (Know Your Customer) requirements are completed previous approval of new accounts.
• Communicate inconsistencies between the application packet and supporting documentation received, to front office personnel.
• Identifies and escalates potential KYC concerns to AML and Legal Teams during onboarding and ongoing review processes.
• Conducts analysis on the ownership structure of prospective customers via publicly available source or company documentation to meet full KYC due diligence.
• Partners with internal teams to ensure regulatory reviews on all prospective customers are performed.
• Responds to queries regarding the status of specific account applications during the review/approval process.
• Coordinates closely with cross-functional areas including operations, legal, sales & trading, and senior management to provide training to front office personnel on customer due diligence and KYC requirements.
• Participate in projects within Unit to enhance the client on-boarding experience.
• Identifies potential areas for enhanced processing and automation of manual processes during onboarding.
• Assists in the development and improvement of policies and procedures for the Onboarding team.
• Assists with ad-hoc projects and reviews as needed.
• Maintains prompt and regular attendance.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Qualifications

Required: 

• 1 to 2 years of customer onboarding experience
• Must have a good understanding of customer types, complex corporate structures and documentation aligned to customer due diligence requirements.
• Skilled in researching, interpreting, and disseminating information on compliance regulations and laws.
• Demonstrated ability working with people in connection with challenging issues.
• Strong organization skills and attention to detail.
• Demonstrated proficiency using Microsoft Office.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
• Effective written and oral communication skills.

Preferred: 

• Futures industry experience

Education and Certification Requirements: 

• Bachelor’s degree, Finance or Business disciplines preferred
• Strong working knowledge of AML, KYC, FINCEN CDD Rule, CIP, OFAC and PATRIOT Act requirements and regulations.

Working Environment:

• Hybrid: onsite 3 days per week onsite, 2 days per week remote
• Ability to manage multiple tasks and ability to adapt to changing priorities in a fast-paced environment.
• Ability to work independently.
• Travel flexibility, approximately 5%- 10% of the time.
• Must be authorized to work in the US for any employer.

Hiring Salary Range $70,000 - $80,000 Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity and alignment with market data.)   Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan.  This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered. 

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