Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

Business Segment Overview:

Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Position Purpose:

As a member of the Precious Metals team, the employee will work with our sales, back-office, other depositories teams to support our customers. The Precious Metals Vault Assistant Lead will be responsible for helping the managers implement and administer policies and procedures as well as monitoring and controlling daily operations and assisting long-term logistics and the precious metals storage facility as specified by management as well as working in conjunction with additional business units. The employee will work alongside Management to develop and maintain a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all the precious metals vault and facility security operations as mandated by company standards and procedures, and as directed by on-site & external management.

Primary duties will include:

• Work closely with leads to ensure accurate stock ins and stock outs
• Verify & process incoming shipments
• Check inventory and order replenishment of supplies
• Assist management with COMEX related operations
• Physical counting and reconciliation on a daily, weekly, and monthly basis
• Making sure order fulfillment shipments are packed accordingly
• Assist management in preparing and verifying audits to ensure proper balancing of the vault
• Ensure accurate monthly billing
• Coordinate daily order processing in a timely and efficient manner
• Maintain availability to perform all tasks and to cover for the Vault Lead in case of absence
• Identify areas of need / preventing possible financial loss
• Ensuring staff is adhering to all rules and protocols set forth by the company
• Communicate effectively in a collaborative, complex and high performing team environment.
• Assist management in determining solutions to issues
• Communicate with transportation, sales, and forwarding teams
• Participate in the entire lifecycle of the vault operations including requirements, development, quality assurance, deployment, documentation, and support.
• Other duties as required

To land this role you will need:

• Experience working both independently and, in a team-oriented, collaborative environment is essential
• Demonstrated ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Ability to remain flexible during times of change and react to project adjustments and alterations promptly, efficiently, and positively.
• Must be able to learn, understand and apply technology.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Strong attention to detail with the ability to handle multiple projects simultaneously
• Demonstrate strong verbal and written communication skills, positive attitude, and proactively contribute to project and team success
• Must have excellent interpersonal skill with the ability to build and maintain client relationships at all business levels

What makes you stand out:

• Experience in the precious metals industry preferred
• Knowledgeable in COMEX rules is a plus

Education / Certification Requirements:

• On-site 5 Days a week
• Will need to be flexible to work beyond normal shift as well as weekends from time to time.

Hiring Salary Range $90000-$105000 (Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity and alignment with market data.)   Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan.  This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered. 

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