StoneX

Client Management Associate

Job Locations US-NJ-Warren
ID 2024-10828
Category
Operations
Position Type
New Graduate

Overview

The Company

Innovative, future-focused and collaborative, StoneX Group Inc. (NASDAQ: SNEX) is a global financial services firm with an entrepreneurial culture and a passion for providing world-class services to our clients. A Fortune-100 company with a nearly 100-year track record, with 3,300 employees and over 400,00 retail and institutional clients from more than 40 offices spread across five continents, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.  

 

Today's global financial markets offer a world of opportunities. To trade. To invest. To manage risk. And to grow. We believe in connecting every company, every organization, every trader, and every investor to every advantage they need to succeed in today’s global markets ecosystem. 

 

But that belief doesn’t stop at our clients. We also believe in connecting every single one of our employees to every opportunity they need to succeed in their own careers, too. From an entrepreneurial culture to a collaborative environment working alongside highly skilled specialists, a career at StoneX also offers a world of opportunities. To invest in yourself. To achieve. And to grow.  

 

 

We Connect Clients to Markets.

 

StoneX Internship

Are you looking to gain real world experience in an entrepreneurial culture? Consider an internship at a thriving global financial services firm and launch your career with StoneX! A StoneX Internship will provide development, support, career growth, and an endless array of opportunities. You can expect to make an impact on the business and experience a career defining internship program.

 

Internship Perks:

In addition to the real-world experience, you’ll gain at StoneX, we’re excited to offer interns several perks which include the following:

  • Compensation: All interns are paid at a competitive rate.  
  • Hybrid Model: StoneX works on a hybrid model with the flexibility to work from home and in one of our fully equipped offices around the globe. In office days are made better with free snacks and drinks.
  • Socials: Networking and acclimation to the company, office, and city are important aspects of the internship program. Socials and local favorites are planned at various points, with large events at the beginning and end of your internship. 
  • Access to Senior Leaders: Senior leaders are involved in the internship program from day one, delivering trainings, presenting on firm business, weekly leadership calls, and even attending socials.
  • Training: Virtual and in-person trainings to get interns onboarded and connected with the company globally.
  • Mentorship: Interns have a mentor and buddy to help answer any questions and work alongside during your internship.

Responsibilities

Key Responsibilities

  • Being part of a team dedicated to handling all aspects of the customer experience
  • Handle incoming trading inquiries and client issues via phone, email, and live interactive chat
  • Trade research/Quotes
  • Provide client support by answering inbound phone calls and/or e-mails regarding accounts, policies, services, and available products
  • Place Crypto, Spot FX, CFD’s, Equities, and Commodity trades, provide quotes and facilitate discussions regarding equity markets, fixed income markets, international markets, and economic conditions
  • Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products, or tools
  • Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results
  • Facilitate inbound/outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers
  • Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services
  • Excellent consultative, rapport-building, listening, and communication skills
  • Always demonstrate a positive and professional image

Qualifications

  • Strong mathematical, analytical, and problem-solving skills
  • Strong attention to detail with emphasis on accuracy and timeliness
  • Ability to determine minimum maintenance requirements for all currency pairs, CFDs, metals, and commodities
  • The ability to calculate the liquidation values of the products we offer
  • BS/BA Degree preferably in Finance, Business Management/Administration, or an equivalent combination of education, training, and experience Integrity and the ability to handle sensitive information and maintain confidentiality
  • Excellent listening, written, and verbal communication skills
  • Effective conflict resolution and problem-solving skills
  • Approachable, flexible, dependable, and conscientiousness
  • Strong command of computer and typing skills. Representatives will typically navigate through 4-5 software systems simultaneously
  • Keen interest in the investment and financial services fields
  • Demonstrates self-confidence and the ability to maintain composure in difficult situation

Early Careers Requirements

Pursuing a bachelor’s degree from an accredited university in a relevant program and graduating between December 2024 and August 2025 (entering penultimate year of university)

Available for a June 2024 start date for an 8 – 10-week program

Proficiency with Microsoft Office suite (preferably Excel)

Must be authorized to work in the US for any employer

 

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